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Travelling with a companion

If you need assistance to evacuate in an emergency, the airline will require you to have your own companion with you. You will need a companion if you are unable reach an emergency exit without help, or cannot secure or release your seatbelt, or put on a lifejacket or oxygen mask, unassisted. The same applies if you will be unable to follow and understand the crew’s instructions in an emergency.

You must also have a companion if you need assistance with medical treatment on board or need other help, such as assistance with going to the toilet.

Contact the airline in advance, to check whether you must have a companion with you.

Your companion must be physically and mentally able and willing to assist you, if there is an emergency. Your companion must normally purchase his/her own ticket. However, the airline ought to do everything possible to ensure that you and your assistant can sit alongside one another.