Mandatory occurrence reporting in Norway
In Norway, you are required to file a report to the Norwegian Civil Aviation Authority about any occurrence you are involved with. The requirement to report is personal and mandatory. Please read this carefully, to understand why it is completely harmless to report, to learn why it is essential that you actually take your time to file a report and to better understand the importance of your contribution.
Where/how can I file a report?
We have an electronic reporting form called «NF-2007». This form is found on the state portal at www.altinn.no. Here it is easy for foreign operators and individuals to sign up and report, even without Norwegian Social Security Number. Please give all relevant information regarding the occurrence when you file a report.
Follow the step by step guide on how to register at www.altinn.no. This is a guide for foreign operators and individuals without Norwegian social security number on how to register at the state portal (www.altinn.no). This is required to be able to fulfill the personal obligation to file a report about any occurrence you are involved with. If there is any problem registering, you can use the form below (Word or PDF).
The registration
1. Go to www.altinn.no and click «English» in the top right corner
2. Click «My profile» or «Log on»
3. Choose «Proceed to alternative log-in methods»
4. «View the list of options»
5. Click to «Register without personal ID number/D number»:
6. Complete the registration form. You are now able to log in with your chosen user name and password.
The reporting form – NF-2007
1. Make sure you are on the Altinn front page (Click on the Altinn logo in the top left corner to get there).
2. Click the tab «Forms and Services»
3. Search for the form «NF-2007»
4. Click on the Search result to get to the form
5. Here you find some general information about NF-2007, click the following link to proceed:
6. If you have not yet logged in, you will be prompted to do so here. Choose the «Password» option, and enter your chosen user name and password.
What rights do I have?
Norway is a country with established «Just Culture» in aviation. Defined by International Civil Aviation Organization (ICAO) and adopted by its members, Just Culture is: «A culture where front line operators are not punished for actions, omissions or decisions taken by them that are commensurate with their experience and training, but where gross negligence, willful violations and destructive acts are not tolerated.» The Norwegian Aviation Act states protection rules related to occurrence reporting, including confidentiality and banning of sanctions.
What does this really mean?
There will be taken no sanctions against anyone involved in an occurrence. The exception is if someone harms anyone on purpose, damages anything on purpose or intentionally creates a dangerous situation.
Why should I report?
There is a need to learn from accidents and incidents so as to take appropriate action to prevent the repetition of such events. In addition, it is important that even apparently minor occurrences are reported to the local authorities, in order to prevent catalysts for major accidents. Analysis and investigation are necessary and effective means of improving safety, by learning the appropriate lessons from occurrences and adopting preventative actions.
What shall be reported?
All occurrences, also seemingly insignificant incidents, shall be reported. Regulation (EU) No 376/2014 of the European Parliament and of the Council on reporting, analysis and follow-up of occurrences in civil aviation came into force in EU on November 15 2015. The Commission Implementing Regulation (EU) 2015/1018 lays down a list which classifies occurrences in civil aviation subject to mandatory occurrence reporting (MOR) according to Regulation (EU) No 376/2014. Voluntary occurrence reporting (VOR) shall be practiced if the occurrence is not covered by MOR but is still perceived as a potential threat to, or might affect aviation safety. VOR is analyzed and followed-up in the same manner as MOR.
How will my reported information be used?
Your and others' contributions are essential in our work to improve aviation safety. Filed reports are subject to confidentiality, and are not available to the media or other parties in aviation (or elsewhere). Reported occurrences will be made anonymous and filed in the Norwegian national database, where they will be included in different statistics and summaries used to improve aviation safety. Some of these statistics will be published on our website. Accidents and serious incidents will investigated by the Norwegian Accident Investigation Board.
Personal data
To process your report we need some information about you.
The purpose of your personal data is to be able to contact you in case we need more information about the contents of the report.
The personal data are processed according to GDPR. The lawfulness of processing is article 6 (1) litra e, see EU regulation 376/2014 – reporting regulation.
The personal data will be stored in the report as long as it is in the database, and will be used if we on a later stage need to contact you. Your personal data cannot be deleted from the database. Reports about aviation occurrences are confidential and will not be disclosed to anyone who requests access. If the processing is unlawful in your opinion, you may complaint to the Norwegian Data Protection Authority.
The Civil Aviation Authority – Norway is controller, and our data protection officer may be contacted at personvernombud@caa.no.